Buying Yoga Props

Hi there, just wondering if anyone has had any recent experience of buying wooden yoga props from Harcon Yoga in France. I placed an order in July 18 and received one part of my order In November with promises that the remainder would be send within two weeks. Despite several promises to that effect I've still not received it. It was a large back bender which is costly, so I'm keen to know if anyone else has had a similar experience

T