Thanks for the thoughtful post InnerAthlete! I will try to address some of your points below.
[QUOTE=InnerAthlete;53316]Which fast-moving trends on the Internet are you referring to?
Most of the Internet trends relative to revenue for SMALL business are actually slow moving.
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in particular, the two that come to mind are the continually improvement of analytic tools (Google Analytics, Kontangent) that help measure user engagement within social media and on websites and the proliferation of social media tools. It’s as if a new tool comes out every year that has benefits to small businesses. Currently, the hot one is Quora, a great place to promote a business. A lot of these tools unfortunately are not being used by small businesses because operators are busy running their companies. We are going to bundle these into centrally and as other tools come out, we plan to bundle those in as well.
[QUOTE=InnerAthlete;53316]I find it interesting that the market segment you’ve selected (at least in part) doesn’t profess a depth of knowledge about the internet, about marketing (which includes both do and don’t), doesn’t historically have excess capital for marketing ventures, and doesn’t have a metric to determine efficacy of the methodologies they are currently using or the one being proposed.[/QUOTE]
This is primarily the reason why we are starting centrally. My partners and I have a lot of experience with small businesses and we know how daunting the internet can be for them. We also have a lot of experience with building internet tools and we feel that there is a large disconnect that we hope to fill.
The majority of the marketing opportunities available to small businesses on the internet are free and we hope to bundle in these tools to help small businesses take advantage of them. In particular, search engine optimization (SEO) is the largest opportunity available to small businesses and centrally will play heavily into this.